Before you request a check that will take up to 14 business days, please consider the following two options for withdrawing your funds off your Card*.

​Card to Bank Transfer

If you have a bank account and would like to receive your funds in an expedited manner, please log in to your account and select “Card to Account Transfer”.  Your funds will be transferred to your account within 3 business days.



Bank Teller Withdrawals

If you prefer to visit a bank, go to a bank that accepts Debit Mastercard and ask for a teller withdrawal of the balance.  Banks may have additional limits and fees.

Check Request

If you would still prefer to receive a check, you may request a check by calling (866) 310-5110.  Please note, check requests can take up to 14 business days.


  • If you have not performed any financial transactions with your Prestige Card and have not yet incurred the first Weekly or Monthly Maintenance Fee you may request a paper check at no charge. 


  • All other check requests may be subject to a $9.95 fee that will be deducted from your balance prior to mailing the check.**   


Please note, once you request a check, the funds on your card will be locked and you will not be able to use your card.  Check requests will be processed and mailed via the United States Postal Service.  


*Third parties may apply a surcharge.

**Please refer to your Cardholder Agreement. 

The Numi Prestige Prepaid Mastercard and Numi Forefront Elite Prepaid Mastercard are issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. You should consult your Cardholder Agreement and Fee Schedule. If you have any questions regarding the Card or such fees, term, and conditions, you can contact us 24/7 toll-free at 1-877-632-2228.

Stored Value Cards © 2021

Cardholder Privacy Notice I Cardholder Agreement I Fee Schedule