Error Resolution Notice
All questions about transactions made with your Numi Prestige Prepaid Mastercard® must be directed to Numi Financial and not to the issuing bank. We are responsible for the prepaid card services and for resolving any errors in transactions made with your Numi Prestige Prepaid Mastercard.
We will not send you a periodic statement listing transactions that you make using your Numi Prestige Prepaid Mastercard. Save the receipts you are given when you use your card, and check them against the account at the cardholder website
Your account balance, recent activity, and previous statements can be viewed online for free at the cardholder website. The transaction history will contain certain information concerning the transactions conducted with the card, including the dates, type, terminal location (for ATM withdrawals), and amounts of the transactions, the beginning and closing balances, fees assessed against the card during the period, and addresses and telephone numbers for inquiries.
If you have any questions about one of these transactions, call us at the telephone number on the back of your card or you may write us at our mailing address indicated below:
PO Box 235889
Encinitas, CA 92023-0946
IF YOUR NUMI PRESTIGE PREPAID MASTERCARD IS LOST OR STOLEN, NOTIFY US AT ONCE BY calling us at 877-632-2228.