Customer Service

Still have questions or issues? Contact our customer service department and we will get back to you within 2 business days.  Please do not leave any sensitive information such as your card number or your PIN. For immediate assistance, please call 800-284-1990.

If you need help with your PIN, please call 800-284-1990 and select option 3 after you have selected your language.

The Numi Prestige Prepaid Mastercard and Numi Forefront Elite Prepaid Mastercard are issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. You should consult your Cardholder Agreement and Fee Schedule. If you have any questions regarding the Card or such fees, term, and conditions, you can contact us 24/7 toll-free at 1-877-632-2228.

Stored Value Cards © 2020

Cardholder Privacy Notice I Cardholder Agreement I Fee Schedule